Definition
Online Reservation System is the digital interface that enables customers to view inventory, check real-time availability, and book equipment directly via a company's website.
Key Details
Online Reservation System serves as a bridge between the customer-facing web portal and the internal PREXA365 database, ensuring web-based transactions are recorded instantly in the management system.
- System Category: This feature is integrated via the Is Web Price List toggle found in the Pricelist – General (Summary) section.
- Inventory Synchronization: When a customer completes a booking online, the system automatically updates the Inventory Snapshot, moving the selected items to Assets On Hold or On Hold qty on Rental Reservation.
Use Case Example
In practice
A customer visits a rental company’s website on a Sunday evening to book a generator for a Monday morning project. Because the company has enabled the Is Web Price List option, the customer sees accurate pricing and availability. Upon completing the booking, the PREXA365 system immediately updates the unit’s status to Assets On Hold, ensuring the warehouse team sees the reservation first thing Monday morning.